At KS Bakers, your privacy is one of our top priorities. We realize that your personal information is very important to you, just as you are very important to us. It is necessary for us to collect certain private information from you in order to make shopping at our site possible, however, we do not collect more information than is necessary nor do we use that information in ways other than what it was given to us for and the uses posted below:
Information we collect and its use:
- When you place an order with KSBAKERS.COM we will need to know your full name, mailing address, e-mail address, phone number, credit card number, and credit card expiration date. This information is used to fulfill your order, including payment and shipping, and to notify you of your order status.
- When you make purchases at our site, we monitor the information enabling us to better serve you. We use the general purchasing information to help us determine what products and services you are most interested in. We also keep track of site traffic using log files to help us better determine what areas of our site are providing our customers with the greatest value. We use this information to fine tune our site and tailor it to you and other visitors to our site.
- From time to time we may use information we collect from you to notify you of important or exciting changes to our website, new or changing services we offer, and other special offers we think may be useful to you. If you decide you would rather not receive this information, send us an e-mail message and we’ll take you off our mailing lists until you inform us otherwise.
Privacy Protection – How It’s Done:
The online shopping process at KSBAKERS.COM is safe and secure. Whenever you are in the process of placing an order, accessing personal information, or providing personal information we use a secure server. A powerful and secure server software provides encryption for all information sent between your computer and ours. Additionally, we protect our server and all customer data against unauthorized use physically or electronically.
Cookies:
- The so-called cookie is a small piece of information that is stored on your computer’s hard drive by your web browser and which may be accessed by our server. The cookies we provide to your browser do not contain any personal information, but they do allow us to provide special services to you while you visit our website. Cookies simplify the ordering process by remembering information about you, allow the use of the shopping cart function, and enable online ordering.
- If you do not wish to accept cookies, most browsers allow you to prevent them from being accepted and saved to your hard drive. If you choose not to use cookies, you will be unable to place online orders at our website.
How we use collected information:
KS Bakers may collect and use personal information for the following purposes.
How we protect your information:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information:
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites:
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that websites own terms and policies.
Advertising:
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Google Adsense:
Some of the ads may be served by Google. Googles use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html
Changes to this privacy policy:
KS Bakers has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms:
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Order Rejection:
KS Bakers reserves the right to modify/cancel the order if the furnished details are not clear or insufficient for processing the order.
Order Cancellation:
In every case that a customer wants to cancel an order, 10% of the order amount will be charged towards processing & other expenses. Customers must contact the Customer Service number at KSBAKERS.COM to cancel an order.
Return Policy:
At KSBAKERS.COM we want you to be completely satisfied with your purchase and enjoy your shopping experience. We have framed our Return Policy to meet your various complaints. When you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.
Refund against cancelled orders:
Refund will be made only against approved cancelled orders.
Returns on Credit Card:
Please allow up to one billing cycle for the return credit to appear on your credit card statement.
Delivery Timings:
Automatic acceptance of orders is not binding on us if not received in advance as per conditions. However, in case of orders received later, we do try to deliver at the earliest, as per your requirement but delivery in time cannot be guaranteed. Deliveries will take place between 11.00 am and 12.00 mid night, unless otherwise specified timings.
Substitution Policy:
If any product you have ordered is not available for delivery on your requested delivery date and delivery address, it may be substituted with next best available flavour, colour, shape, size. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Copyright – KSBAKERS.COM:
All content on this website including the logo, graphics, text, design is the property of KSBAKERS.COM & protected by copyright. No part of the content shall be copied, downloaded, uploaded, published and transmitted without prior written permission from KSBAKERS.COM
Product Unavailability:
BAKERS.COM always tries to deliver the exact product ordered by the customer. If a product is unavailable, a similar product nearest to the description of that ordered, will be delivered. If a product is unavailable readily, the customer will be informed about this through e-mail or by phone.
Customer’s Choice – The Final Decision:
Please note that all orders will be processed in a good condition as per the customer’s choice only & recipient choice in no way will be entertained for exchanging the product/s under any circumstance. All orders will be executed only after the customer confirms it & will be treated as final.
Non-Refund for Order Executed Perishable Items:
For delivery of cakes the delivery of items will be attempted only once. These items are made/procured on the order of the customer. Being perishable in nature, there will be no refund against such items.
Newsletters:
KSBAKERS.COM may send e-mails to its registered users about New Arrivals /Schemes. Users may opt out of the mailing list and click on ‘Unsubscribe’ link if they do not want to receive any further mails.
Doorstep Delivery:
On delivering the cake, if the recipient does not accept the package or the receiver is not available in the mentioned time, it is not our responsibility and is considered as delivered.
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